Team
Welcome to the Campus & Co (Edutrade) team volunteer resource centre
Firstly, a huge thank you for your selfless contribution to this great cause of providing a funding stream for the education of our young people. Campus & Co is a global vision which we are all privileged to be a part of.
GOALS
- Store in each locality by the end of 2020
- Grow to sales of £2.4M Per Annum, meeting our commitment to the school payment out of shop trading only.
- 100% order fulfilment for online orders
- All procedures and job descriptions documented and stored on this page
- Take our Campus into the Top 5 in the National League Table of Sales per Head by June 2021
VALUES
When involved in the day to day nit and gritty of a volunteer role, it’s always good to take a step back and remember our values and why we are doing this
Energetic - the number one thing you can bring to the table is all that energy you have stored somewhere inside you!
Flexible - your willingness to jump in and help with any tasks that may arise will open doors to new experiences
Reliable and Committed - if you make a commitment to volunteer, make sure you can follow through.
Passionate - when you become passionate about the cause and the organization is when your work is going to have the biggest impact
Communication - the biggest challenge in an organisation of volunteers of this size is clear, concise and consistent communication
Positive - whilst at times its pretty tough, and progress seems slow, we are all doing this for one cause, and not for ourselves. Let's make it enjoyable!
TEAM ORGANISATION STRUCTURE
We want to encourage clear lines of communication and reporting, so you know who to speak to if you have any questions.
Directors
| Job role | Name | |
|---|---|---|
| Director | Bernard Sellars | - |
| Director | Graham Hazell | - |
| Director | Andy Smith | - |
| Director | Russell Long | - |
| Director | Eugene Buchner | - |
Sales Team
| Job role | Name | |
|---|---|---|
| Sales Manager | Daniel Hughes | daniel.hughes@edutrade.co |
| LRM - Doncaster | Jake Martin | doncaster.lrm@edutrade.co |
| LRM - Chesterfield | Warwick Grinnell | chesterfield.lrm@edutrade.co |
| LRM - Grimsby | Rick Sellars | grimsby.lrm@edutrade.co |
| LRM - Hull | Damian White | hull.lrm@edutrade.co |
| LRM - Lincoln | Don Green | lincoln.lrm@edutrade.co |
| Business Sales | Carl Hazell | carl.hazell@edutrade.co |
| SRAs - Chesterfield | Sandy Deeks, Shelagh McCreadie, Lyndsay Bricknell, Carla Smith | |
| SRAs - Doncaster | Katie Layton, Debbie Hughes, Betty Smith, Miriam Thomas, Naomi Puxty, Lily Smith, Sharon Paterson, Lorna Turner, Alice Hughes | |
| SRAs - Lincoln | Kate Martin, Zoe Buchner, Hayley Turner, Cheryl Green, Sheri Jackson | |
| SRAs - Grimsby | Rachel Goodenough, Kirsty Wade, Isabelle Willey, Emma Graham | |
| SRAs - Hull | Helen Pocock, Sarah Williamson, Kaitlin Clark, Julie Hooper |
Marketing Team
| Job role | Name | |
|---|---|---|
| Marketing Manager | Nathan Rowles | nathan.rowles@edutrade.co |
| Marketing Coordinator | Carina Rowles | carina.rowles@edutrade.co |
| Projects/Videography | Betty Smith | betty.smith@edutrade.co |
| Graphic Design | Cheryl Jackson | cheryl.jackson@edutrade.co |
| WhatsApp Tile Creation | Narelle Smith, Jacqui Hooper, Sarah Williamson | first.last@edutrade.co |
| Promotions | Heather Arnett | heater.arnett@edutrade.co |
| Household E-shots | Georgia Smith | georgia.smith@edutrade.co |
| Business Eshots | Sam Lant | sam.lant@edutrade.co |
| Photography | Amy Bricknell | amy.bricknell@edutrade.co |
| Events | Amos Thomas, Rod Fleck | first.last@edutrade.co |
Campus Trading Manager
| Job role | Name | |
|---|---|---|
| Campus Trading Manager | Nathan Rowles | nathan.rowles@edutrade.co |
| CTM EA | Carina Rowles | carina.rowles@edutrade.co |
| New Stores Project | George Hooper | george.hooper@edutrade.co |
Purchasing Team
| Job role | Name | |
|---|---|---|
| Procurement Management | Russell & Amie Lant | cpm.ridgeway@campusandco.com amie.lant@edutrade.co |
| Product Range Manager | Heather Arnett | heather.arnett@edutrade.co |
| Product Range Team | Lois Green, Cheryl Sewell, Melanie Hughes, Nathan Bricknell, Ali Hughes | - |
| Re-order Team | Ray Willey, Sharon Paterson, Gail Cuckson, Liz Worsley | - |
| Capex Purchasing | Bradley McEwan | bradley.mcewan@edutrade.co |
System/IT Team
| Job role | Name | |
|---|---|---|
| Systems/IT Manager | Jack Clark | jack.clark@edutrade.co |
| Vend Team | Rachel Cuckson, Annalie Turner, Dizzy Arnett | vend@edutrade.co |
| IT Support | Rod Paterson | rod.paterson@edutrade.co |
| Shopify Manager | Jed Lant | jed.lant@edutrade.co |
| Shopify Team | Narelle Smith, Jemimah Rowles, Kirsty Paterson, Scott Haughton, Heather Arnett, Gareth Hull | |
| Reporting | Kenny Lant | kenny.lant@edutrade.co |
Finance Team
| Job role | Name | |
|---|---|---|
| Finance Manager | Graham Hazell | graham.hazell@edutrade.co |
| Accounts Payable | Carla Sellars | carla.sellars@edutrade.co |
| Financial Reporting & Compliance | Gavin Sellars | gavin.sellars@edutrade.co |
| Bookkeeper | Kate Jones (External Accountant) | kate.jones@edutrade.co |
Operations Team
| Job role | Name | |
|---|---|---|
| Operations Manager | Gregg Sellars | gregg.sellars@edutrade.co |
| Facilities Manager | Ed Willey | ed.willey@edutrade.co |
| Logistics Manager | Keith Wade | keith.wade@edutrade.co |
| Legal & Compliance | David Smith | david.smith@edutrade.co |
| Procedure Team Leader | Jess Haughton | jess.haughton@edutrade.co |
| Customer Service | Chloe Clark | customerservice@edutrade.org.uk |
| Doncaster Store Manager | Tracey Ingram | tracey.ingram@edutrade.co |
| Lincoln Store Manager | Laura Green | laura.green@edutrade.co |
| Hull Store Manager | Sarah Arnett | sarah.arnett@edutrade.co |
| Chesterfield Store Manager (s) | Luanne Cuckson & Gail Rowles | luanne.cuckson@edutrade.co |
| Grimsby Store Manager | Rosanne Wade | rosanne.wade@edutrade.co |
| Pre-order Meat Fulfilment | Jessie Arnett, Gill Hazell, Sarah Mallinson, Jo Turner | meat@edutrade.co |
IDEAS & FEEDBACK
As a volunteer involved in the day to day, you are often the best source of creative ideas and for identifying issues. We encourage feedback using the form below so that we can continue to evolve and improve. This will be held confidentially at all times.
FAQs
When involved in the day to day nit and gritty of a volunteer role, it’s always good to take a step back and remember our values and why we are doing this
Who do I contact to sort an email issue?
Rod Paterson (rod.paterson@edutrade.co)
As a volunteer do I need to have signed a confidentiality agreement?
Yes, all volunteers should have signed this form. If you haven't please email david.smith@edutrade.co and he will sort for you.
If I have an idea, suggestion, or complaint, who do I talk to?
For customers, there is the customerservice@edutrade.co email address. For volunteers, please talk to your Team Leader or fill in the volunteer Ideas/Issues feedback form on this webpage (to your left)
Where can I see our sales results through the month?
See link to the national sales report in the procedures section below
What should I do if I don't have a job description?
We recommend you ask your team leader for a job description as every role in the organisation should have a job description and a set of procedures to follow.
Who do I offer my time to if I want to help in the store every now and again?
Further down this webpage is a link to the system we use for booking volunteers into the rota each week in all stores.
Where do we send new product suggestions to?
Use the new product request link in the procedures box below. The product team will evaluate the suggestion and notify you if the product is added to the range
My edutrade email shows a message saying the mailbox is full, how do I resolve this?
Follow the instructions on this article to resolve this issue: https://support.microsoft.com/en-us/office/archive-items-manually-ecf54f37-14d7-4ee3-a830-46a5c33274f6
PROCEDURES
Access all the procedures to carry out your volunteer role
- Volunteer your time - Click here
- Stocking shelves - Click here
- Opening the store - Click here
- Store performance dashboard - Click here
- Shop facilities improvement request - Click here
- New Product Idea/Request - Click here
- Locality Sales Tracker - Click here
- Superstore Procedure Training Video - Click here